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So disappointed

I really thought that I bought a faulty product, but after coming here and reading all the recent reviews I am now even more disappointed. New formula is astonishingly awful - it doesn't hydrate, smells poorly, the consistency is unpleasant and it leaves the skin feeling dry, flaky and prone to rashes. It it one thing to change a formula of a beloved best selling product, but to forgo notifying your customers is another matter! It really is false advertising.

Great every day cleanser!

[This review was collected as part of a promotion.] I received this product free in exchange for an honest review. Overall I really liked the results of this cleanser. It smells pretty good. It goes on fairly thick, it almost felt like putting on a cream mask, which I liked! After rinsing off it leaves your skin soft, smooth and tightened. I have pretty sensitive skin, and didn't break out from this product, so that's a win! Definitely recommend.

Recommend

[This review was collected as part of a promotion.] Love the way they send me this complementary sample from influenster to give my review and also love how clean feels on my face and how good my face looks love the effectiveness and packaging doesn’t have scent

Not for me

[This review was collected as part of a promotion.] Unfortunately the sample I received of this didn’t work for me. It left my skin feeling too stripped and dry. I have dry skin to begin with and was hopeful that this would be a good fit but it wasn’t. I also did not enjoy the smell of it.

Good cleanser

[This review was collected as part of a promotion.] I’ve been using the Clarins Hydrating Gentle Foaming Cleanser for a few weeks now, and I'm really pleased with the results. This cleanser is super gentle and non-stripping, which is perfect for my sensitive skin. It foams up nicely and leaves my skin feeling clean and refreshed. The hydrating properties are definitely noticeable - my skin feels softer and more supple after use. I also appreciate that it's fragrance-free, which reduces the risk of irritation. Overall, however, I'd definitely recommend this cleanser to anyone with dry or sensitive skin. It's a great addition to any skincare routine!

Cleansed!

Haven’t used another cleanser since! Helped allot with my breakouts.

Awful new formula - bring back the original please

Exceptionally frustrated that they have changed the formula for this - I have been using it for years (have been using Clarins for upwards of 30 years) and it no longer hydrates, it does exactly the opposite. It leaves my skin feeling tight and awfully dry. The smell is awful and the consistency is awful too. No notification that it was changing, rep didn't say it was changing, yet you sell it as the same thing, how, surely that's false adertising??

This product is a game changer!!

[This review was collected as part of a promotion.] This product worked very well! My face has never felt cleaner! The scent was not overwhelming and the package was easy to dispense. The ingredients looked great too!

I loved the old formula.

Why did you change the formula!?!? The previous one was AWESOME. Not really loving the new formula. The new bottle is much better though!

Fresh and clean with a light scent!

[This review was collected as part of a promotion.] Love this product! It leaves my skin feeling very clean and fresh, the scent is light and not overpowering, and I feel like my overall skin texture has improved greatly! Highly recommend!

The formula switch is bad

I have been using this face wash for months. I bought two more without realizing that there was a formula change in the product. I used to love this cleanser however, when I washed my face I had a rash all over my face from the cleanser. I had not used any new products except for this. I am very sad and disappointed because now I need to find a new cleanser after using and loving this one for many months. Would not recommend now after the formula change.

Love it

[This review was collected as part of a promotion.] I’ve been using the Clarins Hydrating Gentle Foaming Cleanser, and I’m genuinely impressed! This cleanser is formulated for normal to dry skin and includes Alpine golden gentian and aloe vera extracts, which make it incredibly soothing and hydrating. The texture is smooth and foams up just the right amount without feeling harsh or stripping. It leaves my skin feeling clean yet moisturized, which is a rare find for someone with combination skin leaning dry. The subtle, fresh scent is a bonus—it feels luxurious yet gentle, perfect for everyday use. I also appreciate the travel-friendly 30 mL size, which makes it convenient to carry around. If you’re looking for a cleanser that delivers hydration while effectively cleansing, this one is a must-try. I highly recommend it for anyone with normal to dry skin, especially as part of a winter skincare routine!