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Never again. No product support.

I ask for a simple question when I contacted customer service through chat. I ask how much is the percentage of rosemary oil is there in WASO SERUM. I am pregnant and would like to know if the said oil potency is high. High rosemary oil is unsafe for pregnancy. I was told by the agent that the product is safe for pregnancy but cannot answer and tell me how many the content of rosemary oil. I asked why, i was told "due to propriety information". Company is very very inconsiderate knowing I just want to know the facts if its safe for me. I was just told by the agent to return the product. Really?! Is that how Shiseido handles loyal customers. Never again. Would have to search other brands that has good product support.

Love this product

I have oily skin and I can use this product and it feels and it looks great all day. I usually cannot stand products on my face but somehow this one works. I add a bit of setting powder or a blush and I am good to go. No uncomfortable scents, it feels natural.

PLEASE DONT DISCONTINUE

This product is a holy grail!! Cleared my acne & lightened my acne scars. I've tried EVERYTHING in the market & this product is the only one that truly brought results. Please keep it in stock!!!

Good product

I do not usually write reviews for skincare products but I will make an exception in this case. Been using this serum for approx 3-4 months now. I have noticed that my skin is a bit brighter with lines becoming slightly less prominent than before I began using this. A bit difficult to say if this serum is definitely the sole reason for the all improvements noticed as I also started using hyaluronic acid serum about 1 month ago but I will say that when I began using this, the first 2 months definitely led to an improvement. It is not too thick, is non-sticky and leaves skin feeling soft. Not sure why Shiseido may be discontinuing this and the eye product in the same product line as that also is very good and has reduced puffiness in the eye area for me after only a few weeks. Anyway, I recommend this but as always, does need to be consistently used over time in order to see any results.

It’s my very fav product. I wear it everyday and under my makeup too . It give you a good brightening and hydrating skin . Purchased it twice.

Love

[This review was collected as part of a promotion.] I love this product. It was super hydrating and made my face feel amazing. I used the entire bottle and will purchase again!

Inconsistent quality

After I ordered the serum for the first time I loved it and I bought a few more for Christmas present for my friends. Ordering the second time I was really disappointed , it was watery consistency , no smell. It was different. I was not sure even sure that I will reorder this again. But I will give another try.

[This review was collected as part of a promotion.] This yuzu serum is perfect for the mornings as it has a glowy, shimmering finish to the skin. Looks great on it's own! Just finish up with sunscreen.

Heaven Sent Serum

[This review was collected as part of a promotion.] My skin care routine completely changed once I tried this serum. Not only does it really brighten your skin up it also feels super light weight, just make sure you shake the bottle really good before application

Amazing

[This review was collected as part of a promotion.] Loved this product. It left my skin feeling very nice. After a couple days of wearing it I noticed a difference in my overall skin look. It looked healthier and glowing.

Great for unevenness

[This review was collected as part of a promotion.] After a few weeks of use i noticed more evenness and less dark spots on my face overall. I would recommend this to anyone who has an uneven skin tone.

Helps with evenness

After a few weeks of use i noticed more evenness and less dark spots on my face overall. I would recommend this to anyone who has an uneven skin tone.