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I was worried because the brand has been super hyped, but the cleanser is actually the gentlest, creamiest cleanser I've used. It feels good both during and after and I (mid-30s) even share it with my picky pre teen.

fav product ever

Omg I love it! So worth it, a decent amount of product and matches the price. It’s great for removing mascara and doesn’t leave my skin dry. Will buy it again!

Good cleanser… bad reviews. why?

Idk what the big fuss is in the review section. Some of the comments are just coming for this cleanser with unsupported claims that’s it’s just dove soap… like just better be a chemist lol. it’s not a bad cleanser. It helps dry out my acne when I breakout. The only downside I can think of to this cleanser is that I wished it had just a little bit of a physical exfoliant in the formula. People really need to stop. At the end of the day it’s a cleanser not a moisturizer or an essence. it’s a cleaning agents. That’s what it’s meant to do. No matter how hydrating it claims to be. That’s where a complete skincare routine comes into play. Follow ypur cleanser with a toner, an essence, a serum, treatment, what have you but at minimum FOLLOW UP with a Moisturizer. I’ve never had issues with stripping or dryness. I actually quite like the oil free effect after cleaning without it causing oil overproduction. It’s a cleanser. It Cleans. Not hydrate. That’s what a moisturizer is for. I like to read negative reviews just as much as the next person because I want to hear the raw Unincentivized truth about products but have found there is no truth to the comments in my personal experience. But you have to consider… are these people following a complete routine. Even on the days I forget a step in my routine. I can still go without a moisturizer and I’m fine. It’s a perfectly fine cleanser just add a little exfoliant and it could be better…. Im talking to you Laneige

Could not get it to wash off my face or hands!

Recently bought this, used it for the first time tonight. Followed the directions after putting on my face I went to wash it off my hands and felt as if I couldn’t get it off my hands or face no matter how many times I rinsed it. It felt like an oil makeup remover that just would not come off. I ended up having to use a different face wash just to get it fully off. I cannot say any benefits of this considering I had to wash it off with a different face wash. Hope it works better for others!

Lovely gentle cleanser

Love all water bank products! It leaves my face feeling so fresh and clean.

Love this. Leave face feeling fresh and clean. No residue

This product is NOT for combination skin types

After giving this product many tries on my skin,it dried it out and made my skin feel like rubber.Yes girlies I know laneige is all cute and aesthetic so I was oh yeah these review aren’t true for my skin…Yes they were.

Bar soap in liquid form

DO NOT WASTE YOUR $$$! I have tried multiple cleansers, and this is the worst "bang for your buck." This is essentially Dove bar soap repackaged into a tube with a higher end price tag. Leaves skin feeling "squeaky, " but not sure if I felt cleaner. I have combo skin (oily t-zone) and, although it didn't dry me out, my skin did feel tight after cleansing. It claims to be "hydrating," but there was no difference before and after. After rebranding, their products are definitely more appealing, but definitely not better! Just use CeraVe. Try Innisfree if you want affordable but effective products.

luxurious and generous

100% yes. I don't like investing in cleansers because I'd rather use my $ towards something I won't "wash" off. But this is an exception. I only need a pearl size amount and it lathers luxuriously and generously. Worth the price if you consider the cost per pearl size. It washes off completely, no residue and my skin does not feel tight afterwards.

Perioral dermatitis

Please don’t use if you have perioral dermatitis!! My skin has been broken out in a rash for 2.5 months and I didn’t even think to stop using this until yesterday, my face has now cleared up since I stopped using it. “gentle exfoliation cleanser” exfoliates too much!

THIS. IS. A. LIFE. SAVER.

this is a must have every morning and every night! i personally love how the texture is so creamy.

Okay.

Not as good as the original formula but still good and does the job.